Social Marketing: Community Outreach
Activity 4
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Our Voices Count Too Booklet!
One Form. One Application. One Process.
Link to download: Our Voices Count Too Booklet |
Link to view: Overview |
This booklet was developed by the Social Marketing & Evaluation (S.O.M.E.) Team of parents and youth. This included parents and youth who were successful with the Wraparound Process and those who were not successful. The parents and youth felt that families at the time they were referred to Family Voices Network should know what to expect once they were enrolled in care coordination to receive wraparound services through the wraparound model.
The booklet were packaged in a lime green envelope and mailed to all referring agent within Erie County and to families.
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Buffalo, New York, November 16, 2008 – Family Voices Network of Erie County (FVN),
a program operating from the County’s Department of Mental Health and working with
Department of Social Services has developed a new informational booklet entitled “Our
Voices Count Too!”
This booklet was created by a group of parents and youth who felt there was certain
information about FVN Referral Process that families, physicians, clinicians and our
court system should know when referring families to Family Voices Network to received
care coordination services through the wraparound process.
The Erie County Single Point of Accountability (SPOA) initiative has changed over the
past five years. Today, the SPOA Application process is now combined with “FVN
Referral Process.” Through collaborative efforts, Erie County has created a “One form,
one application, and one process for all children in Erie County experiencing emotional,
behavioral, and social needs and are at risk of being removed from their home, school
or their community. This includes children and adolescents who are involved in mental
health, juvenile justice, foster care/adoption, probation, mental health, and social
services.
When children, adolescent and families are referred to Family Voices Network (FVN) for
services, the agency or individual making the referral must clearly identify the type of
service needed for children and adolescents who are at risk of out of home placement
(i.e., hospitalization, residential treatment center, etc.).“Our Voices Count Too!” will be distributed throughout Erie County to all agencies who
work with children and adolescent. Watch for the "Green" envelope in your mail soon. It
is an educational booklet designed to inform referring agencies and educate parents
about the Wraparound Process and Erie County’s referral system.